Prepare For Your Survey.

To help us complete your EV charging survey efficiently, please ensure the following areas are accessible and any relevant information is available before our visit.

1. Electricity Meter & Consumer Unit

Please ensure we can access your electricity meter, main fuse and consumer unit (fuse box).

These may be located inside your property, garage, utility room or an external meter cupboard.

2. Proposed Charger Location

Please consider where you would ideally like your EV charger positioned.

Ensure we can access the proposed location, including your driveway, garage or parking area.

3. Access Around Your Property

Please ensure we can access the areas between your electricity supply and the proposed charger location so we can assess potential cable routes.

4. Electrical Documentation

If available, please have a copy of your most recent Electrical Installation Condition Report (EICR) or relevant electrical installation certificates.

Don't worry if you don't have these documents. We can still carry out the visual survey and record any information that requires further verification.

5. Someone Available During the Survey

Please ensure someone aged 18 or over is present to provide access and answer any questions about the property.

Please note: Our surveys are visual and non-invasive. You do not need to remove electrical covers or carry out any electrical work before our visit.

To help us complete your Solar PV survey efficiently, please ensure the following areas are accessible and any relevant information is available before our visit.

1. Loft Access

Access to your loft is required to accurately assess the roof structure as part of your Solar PV survey.

Please ensure your loft hatch is accessible and the surrounding area is clear before our visit.

We will need to inspect the roof timbers, including the rafters and supporting structure, and take measurements where safely accessible.

Important: If the loft cannot be accessed safely, we may be unable to complete the full roof structure assessment. Any limitations will be recorded in your survey report, and further inspection may be required.

2. Access Around Your Property

Please ensure we can access the outside of your property to assess the roof, shading and potential cable routes.

3. Electricity Meter & Consumer Unit

Please ensure we can access your electricity meter, main fuse and consumer unit (fuse box).

4. Electricity Bill & Unit Rate

Please have a recent electricity bill available showing your electricity unit rate (pence per kWh) and annual electricity consumption (kWh), if available.

If you have different day/night rates or a variable tariff, please have those details available too.

Please also be prepared to discuss:

• Current electricity usage: Any significant electrical appliances or systems currently in use, such as an EV charger, heat pump, electric heating or immersion heater.

• Future electricity requirements: Any planned additions, such as an electric vehicle, EV charger, heat pump, battery storage or other equipment that may increase electricity consumption.

This information helps us record your current energy usage and understand any future requirements that should be considered when planning your Solar PV system.

You can usually find your electricity tariff and consumption details on your electricity bill or through your energy supplier's online account or app.

5. Roof & Electrical Documentation

If available, please have any roof plans, structural drawings, recent electrical certificates or information about previous roof alterations ready.

These documents are helpful but are not mandatory.

6. Proposed Equipment Location

Please consider where you would prefer any associated equipment, such as an inverter, to be positioned.

We can discuss suitable locations during the survey.

7. Someone Available During the Survey

Please ensure someone aged 18 or over is present to provide access and answer any questions about the property.

Please note: Our surveys are visual and non-invasive. You do not need to climb onto the roof, enter the loft yourself or remove any electrical covers before our visit.

To help us complete your Battery Storage survey efficiently, please ensure the following areas are accessible and any relevant information is available before our visit.

1. Electricity Meter & Consumer Unit

Please ensure we can access your electricity meter, main fuse and consumer unit (fuse box).

These may be located inside your property, garage, utility room or an external meter cupboard.

2. Electricity Bill, Energy Usage & Future Requirements

Please have a recent electricity bill available showing your electricity unit rate (pence per kWh) and annual electricity consumption (kWh), if available.

If you have different day/night rates or a variable tariff, please have those details available too.

Please also be prepared to discuss:

• Current electricity usage: Any significant electrical appliances or systems currently in use, such as an EV charger, heat pump, electric heating or immersion heater.

• Future electricity requirements: Any planned additions, such as an electric vehicle, EV charger, heat pump, Solar PV system or other equipment that may increase electricity consumption.

This information helps us record your current energy usage and understand any future requirements that should be considered when planning your Battery Storage system.

You can usually find your electricity tariff and consumption details on your electricity bill or through your energy supplier's online account or app.

3. Proposed Battery Location

Please consider where you would ideally like your battery storage system positioned.

An external wall, garage or suitable dedicated area may be considered, depending on the property and equipment requirements.

Please ensure the proposed location is accessible so we can assess the available space, surrounding conditions and potential cable routes.

The final location will need to be confirmed against the relevant safety standards and equipment requirements.

4. Access Around Your Property

Please ensure we can access the areas between your electricity supply and the proposed battery location to assess potential cable routes.

If you already have Solar PV installed, please also ensure any existing inverter and associated equipment are accessible.

5. Electrical Documentation

If available, please have a copy of your most recent Electrical Installation Condition Report (EICR) or any relevant electrical installation certificates.

Don't worry if you don't have these documents. We can still carry out the visual survey and record any information that requires further verification.

6. Someone Available During the Survey

Please ensure someone aged 18 or over is present to provide access and answer any questions about the property.

Please note: Our surveys are visual and non-invasive. You do not need to remove electrical covers or carry out any electrical work before our visit. Any information that cannot be verified during the survey will be recorded in your report.

To help us complete your survey efficiently, please review the preparation requirements for your booked services.

Whether you've booked two services or all three, this guide outlines what information and access you'll need to have ready before our visit.

1. Electricity Meter & Consumer Unit

Applies to all surveys.

Please ensure we can access your electricity meter, main fuse and consumer unit (fuse box).

These may be located inside your property, garage, utility room or an external meter cupboard.

2. Electricity Bill, Energy Usage & Future Requirements

Applies to Solar PV + Battery Storage, EV + Solar PV and EV + Battery Storage.

Please have a recent electricity bill available showing your electricity unit rate (pence per kWh) and annual electricity consumption (kWh), if available.

If you have different day/night rates or a variable tariff, please have those details available too.

Please also be prepared to discuss:

• Current electricity usage: Any significant electrical appliances or systems currently in use, such as an EV charger, heat pump, electric heating or immersion heater.

• Future electricity requirements: Any planned additions, such as an electric vehicle, EV charger, heat pump, Solar PV system, battery storage or other equipment that may increase electricity consumption.

This information helps us understand your current energy usage and any future requirements.

You can usually find your tariff and consumption details on your electricity bill or through your energy supplier's online account or app.

3. Loft Access

Applies to EV + Solar PV and Solar PV + Battery Storage.

Access to your loft is required to accurately assess the roof structure as part of your Solar PV survey.

Please ensure your loft hatch is accessible and the surrounding area is clear before our visit.

We will need to inspect the roof timbers, including the rafters and supporting structure, and take measurements where safely accessible.

Important: If the loft cannot be accessed safely, we may be unable to complete the full roof structure assessment. Any limitations will be recorded in your survey report, and further inspection may be required.

4. Proposed Equipment Locations

Applies to all dual surveys, depending on the services booked.

Please consider where you would ideally like the relevant equipment positioned:

• EV Charging: Your preferred charger location, such as a driveway, garage or parking area.

• Solar PV: Your preferred location for associated equipment, such as an inverter.

• Battery Storage: Your preferred battery location, such as a suitable external wall, garage or dedicated area.

Please ensure these locations are accessible so we can assess available space, surrounding conditions and potential cable routes.

Final equipment locations will need to be confirmed against the relevant safety standards and equipment requirements.

5. Access Around Your Property

Applies to all dual surveys.

Please ensure we can access the relevant areas around your property.

Depending on your booking, this may include:

• External roof areas for visual assessment and shading observations.

• Driveways, garages and parking areas.

• Proposed charger, inverter or battery locations.

• Potential cable routes between your electricity supply and proposed equipment.

If you already have Solar PV installed, please ensure any existing inverter and associated equipment are accessible.

6. Roof & Electrical Documentation

Applies to all dual surveys.

If available, please have any relevant documentation ready, including:

• Electrical Installation Condition Report (EICR).

• Electrical installation certificates.

• Roof plans or structural drawings, where Solar PV is included.

• Information about previous roof alterations, where applicable.

Don't worry if you don't have these documents. We can still carry out the accessible parts of the survey and record any information that requires further verification.

7. Someone Available During the Survey

Applies to all surveys.

Please ensure someone aged 18 or over is present to provide access and answer any questions about the property.

Please note: Our surveys are visual and non-invasive. You do not need to climb onto the roof, enter the loft yourself, remove electrical covers or carry out any electrical work before our visit. Any limitations or information that cannot be verified will be recorded in your survey report.